Roles & Responsibilities:

• Place consumable and service orders and check progress on orders. 
• Manage the delivery planner; place transport bookings and PO''s and follow up to ensure collections are completed on schedule. 
• Liaise with sites to ensure we meet their delivery expectations and correct dates. 
• Manage the storage planner and liaise with the storage facilities ensuring all goods requested are actioned. 
• Check palletisation of completed batches and raise despatch paperwork and liaise with the despatch team. 
• Weekly 'lockdown' meetings to establish delivery plan for the following weeks. 
• Ensure POD's are chased, collated and logged
• Perform other administrative duties as required to ensure the smooth running of the factory office. 

Roles & Responsibilities:

• Making outbound calls to existing and new clients
• Qualifying leads sent to the sales team from new and existing customers to ensure we are winning the right work for the factory
• Presenting and delivering information to potential clients via; phone, email, Zoom, or face to face visits
• Presenting quotations to customers
• Preparing and presenting samples for approval
• Answering client questions and undertaking follow-up calls
• Working with the sales team when closing sales
• Tracking weekly, monthly, and quarterly performance and sales metrics to ensure targets are met/exceeded
• Building pipelines of projects with clients to highlight future work
• Maintaining database via CRM (HubSpot) of client information and communications
• Closing sales and working with clients through closing process

Skills & Experience:

• Comfortable making cold calls and talking to new people every day and making an impact
• Excellent verbal and written communication skills
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanour
• Eager to be an integral part of growing the company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Tenacity to handle rejection and continue with a positive attitude when reaching out to the next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Roles and Responsibilities 

• Ensuring that assigned tasks are completed on time.
• To communicate/report back on assigned tasks with progress, timings, costs, and analytic detail. 
• To work with our External IT & Compliance teams to resolve or develop tasks. 
• To work with our External IT & Compliance teams to ensure they deliver on time. 
• Building strong relationships internally and externally. 
• To assist in maintaining the IT asset register. 
• To assist in building a strong and reliable Compliance, IT & Systems department at DATIM Ltd.

Skills & Experience: 

• Self-motivated and organized individual
• Ability to work within a team environment 
• Understanding of Doors, Doorsets & Ironmongery 
• Understanding of IT, Office 365 
• Ability to work within a team environment 
• Ability to troubleshoot common hardware/software issues and technical compliance issues. 
• Ability to meet deadlines and adjust to changing priorities. 
• Ability to quickly gain new skills and knowledge when faced with new challenges. 
• Attention to detail 
• Excellent verbal and written communication skills. 
• Work as part of a team in stressful situations; maintain composure and a sense of humour in the face of heavy workload and constant interruptions. 
• Positive attitude and a can-do approach 
• Have an ethic for IT & Compliance